Account Manager
We are looking for a goal-oriented individual who can lead multiple programs and teams effectively.
In this role, you will be the first point of contact for our customer and will be tasked to create and grow lasting customer relationships that result in high customer retention. You will also assist with leading and growing our people internally through mentoring and coaching.
Individuals should be extremely detailed, organized, and proven customer-facing sales and marketing professionals with willingness to learn and mature as leaders. Successful individuals in this role will become skilled problem solvers, communicators, and emotionally mature leaders.
Compensation:
- Total Compensation Range: $68K – $97K which includes annual profit-sharing bonus
Your Work:
- Become as master of Athena’s process model in both theory and execution
- Lead programs for multiple customers to ensure all deliverables are met
- Identify trends and process improvements within each program, develop action plans and execute
- Act as a consultative partner for customers; fielding questions and handling objections to provide value to key decision makers
- Master tech platforms and CRM systems such as LinkedIn, Pipedrive, Salesforce, Outlook, Office 365, VBOUT, D&B Hoovers, etc.
- Collaborate with team members, customers, and partners regarding all aspects of the process model
- Assist with team meetings and on-going training; including 1:1 mentoring and coaching SDRs and Sr. Marketing Associates
- Develop target market profiles and build prospect lists using various tools and resources
- Perform outbound phone calls and email activities as needed to create qualified sales ready appointments and move prospects along in sales process
- Learn the ins-and-outs of new industries, your customers, and marketing/sales tactics
Your Qualities:
- Bachelor’s Degree or Associates Degree in Business Administration or related field required
- 5+ years of experience in a sales or customer success role required
- Inside sales and prospecting experience preferred
- Extremely detailed and well organized with the ability to prioritize and make difficult decisions
- Self-starter who works well in a highly collaborative/team environment
- Strong written, verbal, and communication skills
- Adaptability and eagerness to learn
- Curiosity to work and succeed with new industries
- Coachability
- Strong, mature leader with the desire to continue to work on self
Benefits & Perks:
- A vibrant culture including other like-minded sales professionals
- Regular team building and fun social activities
- Competitive medical, dental, 401k, etc. benefits options
- Employee appreciation days, paid holidays, and 3 weeks annual paid time off
- PTO allotment increases based on years of service
- Dress for your day policy
- Consistent and on-going training
- Hybrid work structure (remote and in-office time)
- Professional office space
What’s in it for you:
- Learn a holistic front-end sales process in complex environments
- Build communication skills and professional network
- Build organization, coaching, and leadership skills
- Learn sales processes in multiple environments and industries
- Master using multiple sales tools, platforms, and technologies
- Chance to showcase out of the box thinking
- Gain experience to expand career path in sales or customer success
- Opportunity to grow into higher roles within Athena
- Inclusive environment
If this sounds like you, apply below!